The practice will be re-opening on Monday 6th July.
Behind the scenes our team at Thanet House Dental Care have come together in preparation for our return and care of your dental health once again. We are still in the process of putting things into place so we can become COVID-19 compliant.
There will be lots of changes to how we operate. PLEASE DO NOT ARRIVE WITHOUT AN APPOINTMENT. Do not come into the practice. Please contact us by telephone. We understand our telephone system will be busy. We have been closed for 3 months, please be patient, we will do our best to get to you all.
We will communicate with you beforehand to ask some screening questions. You will be asked those same questions again at your appointment.
The treatments you are offered may be different to those you received before, depending on staff and equipment available. It will take some time before services return to what you previously experienced as normal. Please be patient.
The waiting room and toilet will not be in use to any visitor until further notice. You will be asked to wait outside the practice, using the staff entrance. Please wait on the social distance markings and DO NOT enter the practice until a member of staff comes to collect you. If you are early please wait in the car or off practice grounds until your appointment time. If you are late you will be turned away without being seen. Please wear a mask at all times. If you do not have one please inform a member of staff upon entry. You will not be permitted to take any persononal belongings into the treatment room and you must come alone. If you require a chaperone please inform reception upon booking. 1 chaperone per patient is permitted. 1 child and 1 adult will be permitted per appointment, please do not bring other family members they will not be permitted onto practice grounds (including car park).
Every effort will be made to keep you and our staff safe at all times. Please remember this new way of working is designed to keep all of us safe. We look forward to seeing you again soon
The Team at Thanet House dental Care